Full-Time position in our Lexington office.We are looking for an out-going, detail-oriented, energetic person who has what it takes to help with our growing needs. The Scheduler will coordinate and schedule the provision of care by our CAREGivers to our Clients. The Scheduler will also help with certain administrative tasks in the office. Excellent organizational and communication skills required. Candidate must have strong computer skills and most importantly a positive attitude. The candidate needs to enjoy working in a fast-paced environment, have high level customer service skills and be an excellent multitasker.Other position requirements:Create and maintain client and CAREGiver schedules with an emphasis on creating high-quality matches and the development of extraordinary relationshipsHelp facilitate smooth operation of office by answering phones, inputting data and troubleshooting technology problemsAvailability to be on-call for scheduling issues on some evenings and weekendsMust have the ability to work independently, maintain confidentiality of information and meet deadlinesMust have strong and effective interpersonal skills as well as sound judgement and good decision-making skillsAbility to handle multiple tasks and prioritize quickly in a fast-moving small businessMust demonstrate excellent oral and written communication skills, be able to communicate with compassion and listen effectively for long periods of time on the telephoneMust have strong computer skills and be proficient in Microsoft Office SuitePrevious scheduling experience and use of ClearCare software a plusEach Home Instead franchise is independently owned and operated.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.