ftjackson | Service Consultant/Customer Advisor in Santa Rosa, CA

Service Consultant/Customer Advisor

  • CarMax
  • $30,280.00 - 44,620.00 / Year *
  • 822 St Olga Ct
  • Santa Rosa, CA 95407
  • Full-Time



If the service side of the car business is one of your \"hot buttons,\" then we have some very \"cool\" information for you. At CarMax, we have a great work environment that includes perks like a clean, modern facility, free training, high volume, a variety of vehicles and much more....

Service Consultant responsibilities include scheduling repair appointments, greeting customers in service lanes, generating estimates, writing repair orders, and following up with the customer.


Qualified candidates must have the following:

Strong listening & communication skills

Commitment to customer service

Be very detail oriented

Experience in a leadership role

Previous success in resolving customer service issues

A high level of professionalism and courteousness

A desire to be in the automotive industry

The following qualifications are a plus:

A minimum of 2 years retail management experience

Knowledge of vehicle repairs and warranty work

Continued education (AA, BS, Automotive Degree)

Open to relocation for future growth.

At CarMax, our associates enjoy a dynamic, open, fun environment, as well as competitive wages and terrific advancement opportunities. Our full time associates are invited to take advantage of a comprehensive benefits package that includes: medical and dental insurance, vision insurance, 401K plan, short & long term disability, paid vacation, retirement and life insurance plans, a stock purchase plan, educational assistance, and a generous associate discount on cars, service, parts, and accessories.



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Check out similar listings!

Loading some great jobs for you...